Frequently Asked Questions

What is the refund policy for continuing education?

Customers may request a refund within 24 hours of purchase, provided that they have spent less than 1 hour within the course library and no certificates of completion have been issued. Refunds will not be granted for failure to complete any course associated with the registration. Access to online study materials will be terminated upon approval of a refund.


Refunds may be requested by calling ExamFX Support at 800-586-2253 or emailing ExamFX Support at customer.service@examfx.com.