Front Line Fraud Prevention - 3 Hours*

This course identifies how and when fraudulent activity may infiltrate all stages of the insurance lifecycle (application, underwriting, claims) and clearly outlines the producer’s role on the “front line” in identifying insurance fraud both when soliciting new business and when servicing existing contracts.  This course describes relevant state and federal laws that relate to insurance fraud and details the rules that producers must follow in order to behave ethically and responsibly toward insurance consumers as well as to the insurance carrier. 

Learning Objectives 

Upon completion of this course, a producer will understand: 

• How to spot patterns of suspicious consumer behavior 

• The difference between behavior that is legal and ethical vs. Behavior that is legal but unethical 

• What their contractual, legal, and ethical responsibilities are for reporting suspected fraud to regulators, law enforcement and insurance company special investigative units 

• The most common “Red Flags” that indicate an application or a claim could be fraudulent   

Complete license renewals for all major lines: Life and Health and Property and Casualty