Frequently Asked Questions
Can my certificate of completion be expedited?
ExamFX is pleased to offer a limited number of expedited certificate of completion requests for our customers each day for a $50 fee. To be eligible to receive an expedited certificate of completion, all state requirements must be met and required forms completed; please note, state requirements are subject to change.
To request an expedited certificate, customers will need to call our customer service team at 1.800.586.2253 between 8:00AM - 3:00PM CST, Monday – Friday (excluding holidays and/or office closures). At that time ExamFX will confirm customer eligibility and payment. ExamFX will make every attempt to process the certificate of completion within two hours. Requests received after 3:00PM CST will be processed the following business day.
Please note expedited certificate of completions are offered on a limited basis and will be processed in the order received. Because of limited availability and processing time, requests for expedited certificate of completion are not guaranteed and ExamFX reserves the right to refund processing fees if we are unable to fulfill.