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Your Guide to the ExamFX Pass Guarantee

ExamFX is so confident in our training program that we guarantee users who successfully complete the Readiness Exam found in our insurance prelicensing courses will pass their licensing exam on their first attempt! If you do not pass your licensing exam within three days after scoring 80% or higher on the Readiness Exam, we will refund the cost of your course. It is that simple. Some restrictions may apply.

What is the ExamFX Readiness Exam?*

The Readiness Exam, which is only available in our insurance prelicensing courses and securities courses purchased before May 1, 2024, will help you determine if you are ready to pass your licensing exam. The Readiness Exam is designed to simulate the licensing exam, so candidates are left with no surprises on exam day, and provide a benchmark to assure complete exam readiness. You must take and pass the Readiness Exam to be eligible for the Pass Guarantee.

unlock readiness exam

Unlock the Readiness Exam

The Readiness Exam unlocks once you score a 70% in Exam Mode.***

exam length

Length of Exam

The Readiness Exam will take approximately 2 hours and 30 minutes to complete.

exam attempts

Number of Attempts

The Readiness Exam is limited to two attempts per line of authority and cannot be reset or overridden.

What is the ExamFX Pass Guarantee?

As a first in the prelicensing industry, we stand by our mission to provide quality learning tools and instruction. We guarantee you will pass your exam on the first attempt. If you fail the exam within three days after scoring 80% on our Readiness Exam found in insurance pre-licensing courses, we will refund the cost of the training.* It is that simple. 
 

* Pass Guarantee currently only available for insurance courses and securities courses purchased before May 1, 2024. Stay tuned for updates to our pass guarantee policy to include all securities courses, now offered through Training Consultants. Learn more about our expanded securities offering through leading training provider Training Consultants here.

timeframe

The Timeframe

The Readiness Exam must be taken no more than
three calendar days prior to the licensing exam.

passing score

Passing Score

To be eligible for the Pass Guarantee you must score an 80% or higher on the Readiness Exam.

course refund

Course Refund

When you have passed the Readiness Exam and don't pass the licensing exam you may be eligible for a refund.

What is the ExamFX Pass Guarantee Refund Process?**


ExamFX currently only offers a pass guarantee on all insurance courses and any securities courses purchased before May 1, 2024.

  • To qualify you must pass the Readiness Exam with an 80% or higher within three days prior to your licensing exam and not pass your licensing exam on your first attempt.

  • Refunds are only provided for candidate paid packages, refunds will not be provided for company paid packages.

  • Refunds include the original purchase price of the study package (excludes renewals and shipping costs).

  • Refunds must be verified by submitting licensing score sheets to Customer Support. Request a refund by completing this form.

  • Refunds are processed within two business days to the card originally used for purchase.




*The Pass Guarantee only applies to the candidates first attempt to pass the license exam, subsequent attempts do not qualify.

**If you do not pass the licensing exam and have meet all the requirements for the Pass Guarantee.

***Passing Exam Mode score may vary by state and/or course.

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