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Oregon Course Update April 2023

Oregon Insurance courses have been updated to include the state exam outline changes effective May 1, 2023. This change may affect your progress in the course, and you may be required to retake quizzes in chapters marked “red” or “incomplete” to qualify for a Simulate Your Exam or for your Certificate of Completion. Continue reading to view the Life and Health, Property and Casualty, and Personal Lines addendums.

Oregon Life and Health Addendum

Oregon Property and Casualty Addendum

Oregon Personal Lines Addendum



Life and Health

Addendum: for use with Oregon Life and Health online courses and study guides version 27718en/27719, per exam content outline updates effective 5/1/2023.


The following are content additions to supplement your existing text unless otherwise indicated

LIFE AND HEALTH:

Introduction

Exam Breakdown – revised exam breakdowns

Oregon Life Insurance Examination

100 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance Concepts

7%

Life Insurance Basics

20%

Life Insurance Policies

20%

Life Insurance Policy Provisions, Riders and Options

25%

Annuities

11%

Federal Tax Considerations for Life Insurance and Annuities

6%

Insurance Regulation

8%

Federal Laws and Regulations

3%

Note that in your online course, Federal Laws and Regulations are part of the Insurance Regulation chapter.


Oregon Health Insurance Examination

100 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

10%

Accident and Health Insurance

15%

Individual Health Insurance Policy General Provisions

14%

Disability Income and Related Insurance

10%

Medical Plans

18%

Group Health Insurance

6%

Specialized Health Insurance for Qualified Individuals

9%

Federal Tax Considerations for Health Insurance

4%

Insurance Regulation

10%

Federal Laws and Regulations

4%

Note that in your online course, Federal Laws and Regulations are part of the Insurance Regulation chapter.

Prior to May 1, 2023, the state exam will also include questions pertaining to Dental Insurance. Please refer to that chapter in your online course for review.


Oregon Life and Health Insurance Examination

150 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

4%

Life Insurance Basics

7%

Life Insurance Policies

13%

Life Insurance Policy Provisions, Options and Riders

7%

Annuities

11%

Health Insurance Basics

6%

Individual Health Insurance Policy General Provisions

5%

Disability Income and Related Insurance

3%

Medical Plans

8%

Group Health Insurance

14%

Specialized Health Insurance for Qualified Individuals

12%

Federal Tax Considerations for Life and Health Insurance

4%

Insurance Regulation

4%

Federal Laws and Regulations

2%

Note that in your online course, Federal Laws and Regulations are part of the Insurance Regulation chapter.

Prior to May 1, 2023, the state exam will also include questions pertaining to the following topics: Qualified Plans and Dental Insurance. Please refer to those chapters in your online course for review.


Life Insurance Policies

A. Term Life Insurance

Increasing Term

Increasing term features level premiums and a death benefit that increases each year over the duration of the policy term. The amount of the increase in the death benefit is usually expressed as a specific amount or a percentage of the original amount. Increasing term is often used by insurance companies to fund certain riders that provide a refund of premiums or a gradual increase in total coverage, such as the cost of living or return of premium riders.

This type of policy would be ideal to handle inflation and the increasing cost of living. It is also often added to another policy as a rider, such as with return of premium policies.

C. Flexible Premium Policies

Indexed Universal Life

Indexed universal life is a universal life policy with an equity index as its investment feature. It has many of the same characteristics as the variable universal life (flexible premiums, an adjustable death benefit, the policyowner decides where the cash value will be invested) with the primary difference being the investment feature. Under a variable universal life policy, the policy’s cash value is dependent upon the performance of one or more investment funds. Under the equity index universal policy, the policy’s cash value is dependent upon the performance of the equity index. Cash values and death benefit are not guaranteed. Sale of the equity indexed universal life product does not require a securities license (whereas the sale of variable universal life does require a securities and life license).

D. Variable Life

Variable Universal Life

Variable universal life is a combination of universal life and variable life. Like universal life, it provides the policyowner with flexible premiums and an adjustable death benefit. Like variable life, the policyowner rather than the insurer, decides where the net premiums (cash value) will be invested. Also, like variable life, the cash values are not guaranteed, and the death benefit is not fixed. The cash value and/or death benefit may increase or decrease over the life of the policy depending on the investment performance of the underlying sub-account. The death benefit, however, generally cannot decrease below the initial face amount of the policy. A producer must also be licensed for both securities and life insurance in order to sell variable universal life.

Annuities

C. Annuity Products – Investment Options

Variable Annuities

A variable annuity serves as a hedge against inflation, and is variable from the standpoint that the annuitant may receive different rates of return on the funds that are paid into the annuity. Listed below are the 3 main characteristics of variable annuities:

  • Underlying Investment — the payments that the annuitant makes into the variable annuity are invested in the insurer's separate account, not their general account. The separate account is not part of the insurance company's own investment portfolio, and is not subject to the restrictions that are applicable to the insurer's own general account.
  • Interest Rate — issuing insurance company does not guarantee a minimum interest rate.
  • License Requirements — a variable annuity is considered a security and is regulated by the Securities Exchange Commission (SEC) in addition to state insurance regulations. An agent selling variable annuities must hold a securities license in addition to a life insurance license. Agents or companies that sell variable annuities must also be properly registered with FINRA.

Variable premiums purchase accumulation units in the fund, which is similar to buying shares in a Mutual Fund. Accumulation units represent ownership interest in the separate account. Upon annuitization, the accumulation units are converted to annuity units. The income is then paid to the annuitant based on the value of the annuity units. The number of annuity units received remains level, but the unit values will fluctuate until actually paid out to the annuitant.

E. Uses of Annuities

Long-Term Care Rider

Under the Pension Protection Act of 2006, annuitants are allowed to transfer money from an annuity to pay for long-term care insurance premiums, tax free. In the past, distributions from nonqualified annuities were taxed; however, now, distributions can be used to pay for long-term care premiums and, in many cases, eliminate the taxes on the annuity gains. As a result, many insurers now offer a hybrid annuity with a long-term care feature. These policies provide for income, long-term care, or both.

Qualified Planschapter deleted from the outline

Health Insurance Basics

F. Producer Responsibilities in Individual Health Insurance

Statement of Good Health

In many cases, the initial premium is not paid until the policy is delivered. Most insurance companies require that when collecting the premium, the agent must also obtain a statement signed by the insured testifying to continued good health.

Effective Date of Coverage

Under the terms of the insurability conditional receipt, the insurance coverage becomes effective as of the date of the receipt, provided the application is approved. This receipt is generally provided to the applicant when the initial premium is paid at the time of application.

Premium Collection

All premiums, return premiums, or other funds received by an agent must be kept in a fiduciary capacity. An agent must, in the regular course of business, account for and pay these funds when due to the insurer, insured, or the insured’s assignee.

All funds received by an agent must be kept in a fiduciary account which is separate from all other business and personal funds. Funds deposited into the separate fiduciary account must not be commingled or combined with other funds except for the purpose of advancing premiums.

Premiums can be paid physically (by check or cash) or electronically. Payments submitted electronically are considered electronic funds transfers (EFTs) and are made through the Automated Clearing House (ACH).

Individual Health Insurance Policy General Provisions

A. Uniform Required Provisions

Entire Contract; Changes

The entire contract provision states that the health insurance policy, together with a copy of the signed application and attached riders and amendments, constitutes the entire contract. No changes may be made to the policy without the express written agreement of both parties, and any changes must also be made a part of the contract. Only an executive officer of the company, not an agent, has authority to make any changes to the policy.

Time Limit on Certain Defenses

This provision is similar to the incontestability provision found in life insurance policies. No statement or misstatement (except fraudulent misstatements) made in the application at the time of issue will be used to deny a claim after the policy has been in force for 2 years. Unlike life insurance policies, fraudulent misstatements can be contested at any time.

Physical Examinations and Autopsy

The physical exam and autopsy provision gives the insurer the right to examine the insured, at its own expense, as often as may be reasonably necessary while a claim is pending. The insurer also usually has the right to conduct an autopsy, if not forbidden by a state law.

Legal Actions

This provision limits the time during which a claimant may seek recovery from an insurer under a policy. The insured must wait 60 days, but not later than 3 years (in most states) after proof of loss, before legal action can be brought against the company.

Change of Beneficiary

The change of beneficiary provision stipulates that the policyowner may change the beneficiary at any time by providing a written request to the insurer. The consent of the beneficiary is not required. However, if the beneficiary designation is irrevocable, the policyholder must first obtain the permission of the beneficiary before any change can be made.

B. Uniform Optional Provisions

Intoxicants and Narcotics

The insurer is not liable for any claims that result while the insured is intoxicated or under the influence of drugs (unless administered by a physician). Treatment for substance abuse is usually a covered benefit under health insurance policies. This provision simply excludes any injury or sickness that results from the insured’s intoxication.

Illegal Occupation

This provision states that liability will be denied if the insured is injured while committing an illegal act or is engaged in an illegal occupation.

C. Other General Provisions

Insuring Clause

The insuring agreement or clause is usually located on the first page of the policy. It is simply a general statement that identifies the basic agreement between the insurance company and the insured. It identifies the insured and the insurance company and states what kind of loss (peril) is covered.

Probationary Period

The probationary period provision states that a period of time must lapse before coverage for specified conditions goes into effect. This provision is most commonly found in disability income policies. The probationary period also applies to new employees who must wait a certain period of time before they can enroll in the group plan. The purpose of this provision is to avoid unnecessary administrative expenses in cases of employee turnover.

Elimination Period

The elimination period is a type of deductible that is commonly found in disability income policies. It is a period of days which must expire after the onset of an illness or occurrence of an accident before benefits will be payable. The longer the elimination period, the lower the cost of coverage.


Coinsurance

Most major medical policies include a coinsurance provision that provides for the sharing of expenses between the insured and the insurance company. After the insured satisfies the policy deductible, the insurance company will usually pay the majority of the expenses, typically 80%, with the insured paying the remaining 20%. Other coinsurance arrangements exist such as 90/10; 75/25; or 50/50. The larger the percentage that is paid by the insured, the lower the required premium will be. The purpose of the coinsurance provision is for the insurance company to control costs and discourage overutilization of the policy.

Most policies also limit the amount of out-of-pocket expenses the insured can incur during a policy year. A stop-loss limit is a specified dollar amount beyond which the insured no longer participates in the sharing of expenses. The insurance company pays 100% of the expenses that are above the specified stop-loss limit.

Exclusions

Exclusions specify for what the insurer will not pay. These are causes of loss that are specifically excluded from coverage. Reductions are a decrease in benefits because of certain specified conditions. The most common exclusions in health insurance policies are injury or loss that results from any of the following:

  • War;
  • Military duty;
  • Self-inflicted injury;
  • Dental expense;
  • Cosmetic medical expenses;
  • Eye refractions; or
  • Care in government facilities.

    In addition, most policies will temporarily suspend coverage while an insured resides in a foreign country or while serving in the military.

    Mental and Emotional Disorders — Usually the lifetime benefit for major medical coverage limits the amount payable for mental or emotional disorders. The benefit is usually expressed as a separate lifetime benefit and there is frequently a limit on the number of outpatient visits per year. The benefit may also pay a maximum limit per visit. These limitations usually do not apply to inpatient treatment.

    Substance abuse — As with mental and emotional disorders, outpatient treatment of substance abuse is usually limited to a maximum limit.

    Disability Income and Related Insurance

    A. Qualifying for Disability Benefits

    Permanent Disability

    A permanent disability is a mental or physical illness or a condition that affects a major life function long term. The phrase is used mainly regarding workers compensation and describes any impairment that remains after a worker has received medical treatment and has had time for optimum recovery (reached maximum medical improvement).

    Permanent total disability refers to an individual's total inability to work ever again.

    Residual Disability

    Residual disability is the type of disability income policy that provides benefits for loss of income when a person returns to work after a total disability, but is still not able to work as long or at the same level he/she worked before becoming disabled. Many companies have replaced partial disability with residual disability. Residual disability will help pay for loss of earnings. If the person can only work part-time or at a lesser paying position, residual disability will make up the difference between their present earnings and what they were earning prior to disability.

    Federal Tax Considerations for Health Insurance

    Flexible Spending Accounts (FSAs)

    A Flexible Spending Account (FSA) is a form of cafeteria plan benefit funded by salary reduction and employer contributions. The employees are allowed to deposit a certain amount of their paycheck into an account before paying income taxes. Then, during the year, the employee can be directly reimbursed from this account for eligible health care and dependent care expenses. FSA benefits are subject to annual maximum and "use-or-lose" rule. This plan does not provide a cumulative benefit beyond the plan year.

    There are 2 types of Flexible Spending Accounts: a Health Care Account for out-of-pocket health care expenses, and a Dependent Care Account (subject to annual contribution limits) to help pay for dependent's care expenses which makes it possible for an employee and their spouse to continue to work.

    An FSA is exempt from federal income taxes, Social Security (FICA) taxes and, in most cases, state income taxes, saving 1/3 or more in taxes. If the plan favors highly compensated employees, the benefits for the highly compensated employees are not exempt from federal income taxes.

    Child and dependent care expenses must be for the care of one or more qualifying persons:

  • A dependent who was under age 13 when the care was provided and who can be claimed as an exemption on the employee's Federal Income Tax return;
  • A spouse who was physically or mentally not able to care for himself or herself; or
  • A dependent who was physically or mentally not able to care for himself or herself and who can be claimed as an exemption (as long as the person is earning gross income less than an IRS-specified amount).

Persons who cannot dress, clean, or feed themselves because of physical or mental problems are considered not able to care for themselves. Also, persons who must have constant attention to prevent them from injuring themselves or others are considered not able to care for themselves.

The insured may change benefits during open enrollment. After that period, generally, no other changes can be made during the plan year. However, the insured might be able to make a change under one of the following circumstances, referred to as qualified life event changes:

  1. Marital status;
  2. Number of dependents;
  3. One of dependents becomes eligible for or no longer satisfies the coverage requirements under the Medical Reimbursement plan for unmarried dependents due to attained age, student status, or any similar circumstances;


  1. The insured, the insured's spouse's or qualified dependent's employment status that affects eligibility under the plan (at least a 31-day break in employment status to qualify as a change in status);
  2. Change in dependent care provider; or
  3. Family medical leave

The IRS limits the annual contribution for Dependent Care Accounts to a specified amount that gets adjusted annually for cost of living. This is a family limit, meaning that even if both parents have access to flexible care accounts, their combined contributions cannot exceed the amount.

High-Deductible Health Plans (HDHPs)

High-deductible health plans (HDHPs) are often used in coordination with Medical Savings Accounts (MSAs), Health Savings Accounts (HSAs), or Health Reimbursement Accounts (HRAs). The high-deductible health plan features higher annual deductibles and out-of-pocket limits than traditional health plans, which means lower premiums. Except for preventive care, the annual deductible must be met before the plan will pay benefits. Preventive care services are usually first dollar coverage or paid after copayment. The HDHP credits a portion of the health plan premium into the coordinating MSA, HSA, or HRA on a monthly basis. The deductible of the HDHP may be paid with funds from the coordinating account plan.

High-deductible health plans (HDHPs) are taxed in the same manner as other traditional health plans.

Insurance Regulation

B. State Regulation

2. Company Regulation

Suitability

Each insurer that uses an insurance producer must maintain a system of supervision and control to insure compliance with the requirements for insurance product suitability. The system must do the following:

  • Inform producers of the requirements and incorporate them into all relevant producer training materials prepared by the insurer;
  • Provider to each producer a written statement of the insurer's position with respect to the acceptability of replacements, providing guidance to its insurance producer as to the appropriateness of these transactions;
  • Include a system for reviewing the appropriateness of each replacement transaction that the insurance producer does not indicate is in accord with this regulation;
  • Include procedures that confirm the requirements have been met; and
  • Include procedures to detect transactions that are replacements of existing policies or contracts by the existing insurer, but that have not been reported as such by the applicant or insurance producer.

Insurers must also have the capacity to monitor each insurance producer's life insurance policy and annuity contract replacements, and upon request, must have these records available to the Director

C. Federal Regulation

Privacy Protection (Gramm-Leach-Bliley)

The Gramm-Leach-Bliley Act stipulates that in general, an insurance company may not disclose nonpublic personal information to a nonaffiliated third party except for the following reasons:

  • The insurance company clearly and conspicuously discloses to the consumer in writing that information may be disclosed to a third party;The consumer is given the opportunity, before the time that information is initially disclosed, to direct that information not be disclosed to the third party; or
  • The consumer is given an explanation of how the consumer can exercise a nondisclosure option.

    The Gramm-Leach-Bliley Act requires 2 disclosures to a customer (a consumer who has an ongoing financial relationship with a financial institution):

  1. When the customer relationship is established (i.e., a policy is purchased); and
  2. Before disclosing protected information.

    The customer must also receive an annual privacy disclosure, and have the right to opt out, or choose not to have their private information shared with other parties.

    CAN-SPAM

    CAN-SPAM legislation was established to set the rules for commercial e-mail, and to give recipients the right to reject commercial messages. CAN-SPAM covers all commercial electronic messages, including business-to-business messages, the purpose of which is the commercial advertisement or promotion of a product or service.

    CAN-SPAM requires that any commercial email must contain an opt-out mechanism; all opt-out requests must be honored within 10 business days. To be in compliance with this legislation, the entity that sends out e-mails must do the following:

  • Make sure that the advertiser is identified in the from line;
  • Not use misleading subject lines;
  • Include an opt-out mechanism and honor all opt-out requests within 10 days;
  • Include the advertiser's valid physical postal address; and
  • If the message is unsolicited, it must be identified as an advertisement somewhere in the e-mail.

Each violation of the above provisions is subject to fines of up to $16,000. On top of that is a penalty of $250 per each noncompliant e-mail, with a cap of $2 million dollars.

National Do Not Call List

In 2003, the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) worked together to create the National Do Not Call Registry, allowing consumers to include their telephone numbers on the list to which solicitation calls cannot be made by telemarketers. Insurance companies need to comply with this regulation when making solicitation phone calls.


To comply with the telemarketing sales rules, telemarketers must not do any of the following:

  • Call any number on the National Do Not Call Registry or on that seller's Do Not Call list;
  • Deny someone a right to be placed on any Do Not Call Registry;
  • Call outside permissible calling hours (before 8 a.m. and after 9 p.m.);
  • Abandon calls;
  • Fail to transmit caller ID information;
  • Threaten or intimidate a consumer or use obscene language; or
  • Cause any telephone to ring or engage a person in conversation with the intent to annoy, abuse, or harass the person called.

Some exceptions to the Do Not Call Registry include the following calls:

  • From or on behalf of organizations which have established a business relationship with the consumer (for the last 18 months from the date of a sale or transaction);
  • For which the consumer has given prior written permission;
  • Not commercial or that do not include unsolicited advertisements; and
  • By or on behalf of tax-exempt nonprofit organizations.

To keep in compliance with the Do Not Call rules, organizations must consult the registry every 31 days. Any phone numbers on the registry must be dropped from the organization's call lists.



Property and Casualty

Addendum: for use with Oregon Property and Casualty online ExamFX courses and study guide version 28164en 28165en, per exam content outline updates effective 05/01/2023.


The following are content additions to supplement your existing text unless otherwise indicated

PROPERTY AND CASUALTY:

Introduction

Exam Breakdowns – revised exam breakdowns

Oregon Property Insurance Examination

100 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

20%

Property Insurance Basics

17%

Dwelling Policy

4%

Homeowners Policy

16%

Commercial Property Policies

15%

Businessowners Policy

5%

Other Types of Property Insurance

6%

Insurance Regulation

13%

Federal Laws and Regulations

4%

 


Oregon Casualty Insurance Examination

100 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

20%

Property and Casualty Insurance Basics

17%

Auto Insurance

22%

Commercial General Liability

12%

Workers Compensation

5%

Other Types of Casualty Insurance

7%

Insurance Regulation

13%

Federal Laws and Regulations

4%

 

Oregon Property and Casualty Insurance Examination

150 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

11%

Property and Casualty Insurance Basics

14%

Dwelling Policy

6%

Homeowners Policy

9%

Auto Insurance

12%

Commercial Property Policies

7%

Commercial General Liability

13%

Businessowners Policy

5%

Workers Compensation Insurance

5%

Other Types of Property and Casualty Insurance

5%

Insurance Regulation

11%

Federal Laws and Regulations

2%

Note that in your online course, Federal Laws and Regulations are part of the Insurance Regulation chapter.


Property and Casualty Insurance Basics

A. Principals and Concepts

5. Negligence

Torts

A tort is a wrongful act or the violation of someone's rights that leads to legal liability. Tortfeasor is a person who commits a tort. Torts are classified as intentional or unintentional (referred to as negligence).

An intentional tort is any deliberate act that causes harm to another person regardless of whether the offending party intended to injure the aggrieved party. For purpose of this definition, breach of contract is not considered an intentional tort.

An unintentional tort is the result of acting without proper care. This is generally referred to as negligence.

C. Common Policy Provisions

6. Other Insurance

Noncurrency

Nonconcurrency refers to other insurance written on the same risk, but not on the same coverage basis.

Pro Rata

Pro rata is a provision found in some property insurance policies that provides for the sharing of loss with other insurance that may be written on the same risk in the same proportion as their limits of insurance bear to the total of coverage of all policies covering the risk, whether collectible or not.

Contribution by Equal Shares

A loss is paid under contribution by equal shares when 2 or more insurers issue policies on the same loss at the same level. Each insurer (primary or excess) contributes an equal amount to the loss settlement until the loss is paid, or until each insurer has exhausted its limits of insurance, whichever comes first.


12. Insurer Provisions

Arbitration

Arbitration is a method of casualty claim settlement used when the insured and insurer cannot agree on how to settle a claim. The settlement is submitted to an arbitrator, or multiple arbitrators, whose decision may or may not be binding on both parties dependent on state law.

Homeowners Policy

H. Selected Endorsements

Ordinance or Law

The ordinance or law endorsement of a homeowners policy provides for losses for damage to covered property or the building containing covered property to be settled on the basis of any ordinance or law that regulates construction, repair, or demolition of this property. An additional premium will be charged for this endorsement.

Commercial Package Policy (CPP)

B. Commercial Property

4. Selected Endorsements

Earthquake

The Earthquake and Volcanic Eruption endorsement modifies commercial property policies and adds coverage for the perils of earthquake and volcanic eruption (eruption, explosion, or pouring forth of a volcano). The volcanic eruption coverage provided by the other cause of loss forms is limited to above ground type volcanic action, clearly excluding ground shock waves. All earthquake shocks or volcanic eruptions occurring within any 168-hour period are considered one earthquake or explosion.

The limit of insurance for earthquake/volcanic eruption is an annual aggregate limit, and is the most the insurer will pay for the total of all loss or damage in a 12-month period. Coinsurance condition within the policy cannot apply to the earthquake coverage.


C. Commercial Inland Marine

Ocean Marine vs. Inland Marine Coverage

Marine policies provide property-type coverage and are usually used for imports, exports, and instruments of transportation and communication, such as bridges, tunnels, or pipelines. There are two main branches of marine insurance: ocean marine and inland marine.

Ocean marine insurance is one of the oldest types of insurance in the world. Most insurers still use archaic terms, wording, and language a couple centuries old in their policy forms, so to have a valid ocean marine contract, the courts have required "utmost good faith." Ocean marine insurance provides coverage for property while in transit over water ("wet marine" coverage). There is no standard policy in Ocean Marine insurance.

The 4 major types of Ocean Marine policies are

  1. Hull — for physical damage or loss of the ship itself;
  2. Cargo — for what the ship is hauling;
  3. Freight — for loss of revenue if the ship owner cannot deliver the cargo;
  4. Protection and indemnity (P&I) — for liability.

As ocean marine insurance developed to cover property shipped over the ocean or internationally, inland marine insurance was developed to cover property shipped over land or inland waterways. Inland marine is considered more domestic in nature.

Inland marine (dry marine) coverage can be written on almost any type of property that is portable, and in transit over land or in the air ("dry marine" coverage).

While inland marine is part of Commercial Package Policy, ocean marine is not.

Other Coverages and Options

Mobile Home

The coverage structure of the Mobile Homeowners Policy follows the structure of the Homeowners policy:

  • Coverage A — States the limit of liability for damage to the mobile home;
  • Coverage B — Other covered structures;
  • Coverage C — Personal property of the insured*
  • Coverage D — Loss of use coverage;
  • Coverage E — Personal Liability;
  • Coverage F — Medical Payments to Others.

* Note: Unlike the HO forms, the Mobile Homeowners Policy provides 40% of Coverage A. Items included in the unit (at the time of sale) are classified as Coverage A property.

The mobile homeowners policy changes the language for the Additional Coverage Property Removed. The policy will pay up to $500 if the insured moves the mobile home to a safer area to protect it from loss by a covered peril. If the insured wishes to move the mobile home in a situation in which it is not threatened by an insured peril, they must contact the insurer and obtain, for additional premium, a Transportation/Permission to Move Endorsement. This endorsement adds the perils of collision, upset, and stranding and sinking to the perils insured against in the policy. Coverage under this endorsement applies for a period of 30 days anywhere in continental United States or Canada. The mobile homeowners policy endorsement deletes the additional coverage for Ordinance or Law.

Earthquake Insurance

An earthquake is defined as a trembling or shaking of the earth that is volcanic or seismic in origin, often resulting in severe damage. It is a peril excluded by most standard property forms. Coverage for the peril of earthquake may be added by endorsement to most property policies, or coverage may be written in a Difference in Conditions Policy.

Difference in conditions (DIC) is a property insurance policy written to supplement a named perils property policy. There is no standard DIC policy, and the policies are usually manuscripted and tailored to the specific needs of the insured. Not only do DIC policies differ from company to company, but the policies offered by individual insurers often differ from one insured to another.


Some common characteristics of a DIC policy are the following:

  • Provides all-risk coverage;
  • Excludes the named perils provided by the policy it supplements;
  • Contains no coinsurance clause or pro rata sharing provision; and
  • Is written with a high deductible ($10,000 or more).

These policies are often written to provide flood and earthquake coverage.

Auto Insurance

B. Commercial Auto

3. Selected Endorsements

Broad Form Products

The Broad Form Products Coverage endorsement changes the liability coverage on a form. It removes the defective products exclusion (makes it ineffective). Other than auto coverage in garage operations, coverage applies a $250 deductible to the per accident limit.

Employees as Insureds

The employees as insureds endorsement will provide the insured's employees additional protection while using a vehicle not owned, hired, or borrowed for the insured business, if, for example, an employee uses a personal vehicle to run an errand for the insured business owner. Employees are not covered under the commercial auto coverage part while using their own vehicles in the course of business due to one of the exceptions listed in the permission clause in the Who is an Insured section of the policy.

C. Laws

5. Credit History addition to the existing text

An insurer is prohibited from cancelling or nonrenewing a personal auto policy that has been in effect for more than 60 days solely based on an insured's credit history or insurance score.


An insurer may decline coverage during the initial underwriting process, as long as the applicant's credit history is in combination with other underwriting factors and the insurer does not use the following when considering declination of coverage, insurance score calculation, or premium rates:

  • The absence of credit history or inability to determine an applicant's credit history, unless it relates to risk for the insurer and the insurer treats the applicant as if they have a neutral credit score;
  • Credit inquiries not initiated by the applicant, initiated by the applicant for personal purposes, or inquiries identified on an applicant's credit report relating to insurance coverage;
  • Multiple inquiries from home mortgage companies that are made within 30 days one another;
  • Multiple inquiries from auto lending companies that are made within 30 days one another;
  • The applicant's total available line of credit; or
  • Existing policies or marital status changes in relation to credit history.

    If an insurer uses an insured's credit history score at any time, the insured may request the insurer to rerate the auto policy in accordance with the initial underwriting factors, no more than once per year. The insurer must rerate the policy within 30 days of the request. If the request is received within 60 days of the renewal date and the improved rate is less than $10, the insurer may provide the insured with the difference.

    If an insurer uses disputed credit history, the insurer must rerate the policy retroactively from the effective date of the current policy term.

    6. Total Loss addition to the existing text

    When adjusting or settling vehicle total losses, an insurer must provide the insured with one of the following options:

  • Replacement Vehicle — The insurer may elect to offer a replacement vehicle that is comparable to the original vehicle. A comparable automobile includes those of the same or similar make, milage, and condition. The replacement vehicle must be made available for the purpose of the claimant's inspection at a licensed dealer within a reasonable distance of the claimant's residence. The insurer's offer and insured's acceptance or rejection must be documented in the claim file; or
  • Cash Settlement — The insurer may elect to pay a cash settlement equal to the ACV of the motor vehicle, less any deductible provided in the policy. For the purposes of a cash settlement, the value of an automobile may be based on one of the following:
    • A computerized database that produces valid and fair market values for automobiles;
    • The actual cost to purchase a comparable vehicle; or
    • An alternative determination method, as long as the method is allowable under the policy and the claims file provides the particulars of the pre-loss condition of the automobile.

    In the event an insurer and insured or third-party claimant are unable to agree on the value of an insured auto, the insurer must pay the undisputed amount until the insured or third-party claimant:

  • Agrees to transfer ownership of the automobile to the insurer; or
  • Authorizes the insurer to move the automobile to a disclosed location for a salvage sale, after making it available for inspection for at least 14 calendar days.

    Workers Compensation

    Federal Employers Liability Act (FELA)

    The Federal Employer's Liability Act (FELA) is an employer's liability law rather than a workers compensation law. It predated workers compensation and makes an interstate railroad liable for bodily injury sustained by employees. Coverage for liability under FELA is covered under Section II of the workers compensation and employer's liability policy unless specifically excluded.

    Although most state workers compensation laws restrict recovery to economic losses only, the FELA typically allows railroad employees to recover the following types of damages:

  • Lost earnings, past and future;
  • Medical expenses if paid out of pocket by the injured employee;
  • Payment for the employee's reduced ability to earn a wage because of the injuries suffered; and
  • Compensation for pain and suffering.

All actions regarding FELA must commence within 3 years from the day the cause of action began.

U.S. Longshore and Harbor Workers Compensation Act

The Federal Employer's Persons (other than seamen) who are engaged in maritime employment are covered under a federal workers compensation statute, the U.S. Longshore and Harbor Workers Compensation Act (LHWCA). A worker is covered under the LHWCA only if he or she meets a situs and a status test. The injury must occur on the navigable waters or on an adjoining wharf, pier, dock, or similar facility used in the loading, unloading, building, or repairing vessels. In addition, the individual must have been engaged in maritime employment when injured. When coverage is required for LHWCA, it may be added to a workers compensation policy by endorsement.

The Longshore and Harbor Workers Compensation Act, and its extensions, provide medical benefits, compensation for lost wages, and rehabilitation services to employees who are injured during the course of employment, or contract an occupational disease related to employment. Survivor benefits also are provided if the work-related injury causes the employee's death.

The Jones Act

The Jones Act is a federal act that covers ships' crews with the same remedy available to railroad workers. Generally, anyone who spends more than 30% of his or her time on a vessel that is in navigation will qualify as a Jones Act seaman. Seamen may sue an employer for injuries sustained through the employer's fault or negligence. The act applies to navigable waters used for international or interstate commerce.

An employee that does not qualify as a Jones Act seaman (i.e. one who works as a contract employee who moves back and forth between multiple vessels not under common ownership) will generally be covered under longshore or maritime law, and not under the Jones Act.


Other Coverages and Options

B. Specialty Liability Insurance

Employee Benefits Liability

Employee Benefits Liability Coverage is a Commercial Liability Umbrella policy which pays for the liability expenses caused by the mistakes or errors of an insured under the policy. The policy applies to damages only if there is an act, error or omission and it was negligently committed in the administration of the employee benefits program. Therefore, negligence must be proven for the policy to pay. The act must have occurred during the policy period, after the retroactive date or during the Extended Reported Period.

The coverage does not apply to the following:

  • Dishonest, fraudulent, criminal or malicious acts by the insured;
  • Bodily injury, property damage, or personal and advertising injury;
  • Failure to perform a contract by an insurer;
  • Insufficiency of funds;
  • Inadequacy of performance of investment;
  • Workers compensation, unemployment compensation, social security and similar laws;
  • Damages covered by the Employee Retirement Income Security Act of 1974 (ERISA);
  • Claims for available benefits;
  • Taxes, fines or penalties; and
  • Employment-related practices.



Personal Lines

Addendum: for use with Oregon Personal Lines online ExamFX course, per exam content outline updates effective 05/01/2023.


The following are content additions to supplement your existing text unless otherwise indicated. 

PERSONAL LINES:

Introduction

Exam Breakdowns – revised exam breakdowns

Oregon Personal Lines Examination

100 Questions

CHAPTERS

PERCENTAGE OF EXAM

General Insurance

7%

Property Insurance Basics

26%

Dwelling Policy

10%

Homeowners Policy

19%

Auto Insurance

14%

Other Types of Property Insurance

7%

Insurance Regulation

13%

Federal Laws and Regulations

4%

Note that in your online course, Federal Laws and Regulations are part of the Insurance Regulation chapter.


Property and Casualty Insurance Basics

A. Principals and Concepts

5. Negligence

Torts

A tort is a wrongful act or the violation of someone's rights that leads to legal liability. Tortfeasor is a person who commits a tort. Torts are classified as intentional or unintentional (referred to as negligence).

An intentional tort is any deliberate act that causes harm to another person regardless of whether the offending party intended to injure the aggrieved party. For purpose of this definition, breach of contract is not considered an intentional tort.

An unintentional tort is the result of acting without proper care. This is generally referred to as negligence.

C. Common Policy Provisions

6. Other Insurance

Noncurrency

Nonconcurrency refers to other insurance written on the same risk, but not on the same coverage basis.

Pro Rata

Pro rata is a provision found in some property insurance policies that provides for the sharing of loss with other insurance that may be written on the same risk in the same proportion as their limits of insurance bear to the total of coverage of all policies covering the risk, whether collectible or not.

Contribution by Equal Shares

A loss is paid under contribution by equal shares when 2 or more insurers issue policies on the same loss at the same level. Each insurer (primary or excess) contributes an equal amount to the loss settlement until the loss is paid, or until each insurer has exhausted its limits of insurance, whichever comes first.


12. Insurer Provisions

Arbitration

Arbitration is a method of casualty claim settlement used when the insured and insurer cannot agree on how to settle a claim. The settlement is submitted to an arbitrator, or multiple arbitrators, whose decision may or may not be binding on both parties dependent on state law.

Homeowners Policy

H. Selected Endorsements

Ordinance or Law

The ordinance or law endorsement of a homeowners policy provides for losses for damage to covered property or the building containing covered property to be settled on the basis of any ordinance or law that regulates construction, repair, or demolition of this property. An additional premium will be charged for this endorsement.

Auto Insurance

B. Laws

5. Credit History addition to the existing text

An insurer is prohibited from cancelling or nonrenewing a personal auto policy that has been in effect for more than 60 days solely based on an insured's credit history or insurance score.

An insurer may decline coverage during the initial underwriting process, as long as the applicant's credit history is in combination with other underwriting factors and the insurer does not use the following when considering declination of coverage, insurance score calculation, or premium rates:

  • The absence of credit history or inability to determine an applicant's credit history, unless it relates to risk for the insurer and the insurer treats the applicant as if they have a neutral credit score;
  • Credit inquiries not initiated by the applicant, initiated by the applicant for personal purposes, or inquiries identified on an applicant's credit report relating to insurance coverage;
  • Multiple inquiries from home mortgage companies that are made within 30 days one another;

  • Multiple inquiries from auto lending companies that are made within 30 days one another;
  • The applicant's total available line of credit; or
  • Existing policies or marital status changes in relation to credit history.

    If an insurer uses an insured's credit history score at any time, the insured may request the insurer to rerate the auto policy in accordance with the initial underwriting factors, no more than once per year. The insurer must rerate the policy within 30 days of the request. If the request is received within 60 days of the renewal date and the improved rate is less than $10, the insurer may provide the insured with the difference.

    If an insurer uses disputed credit history, the insurer must rerate the policy retroactively from the effective date of the current policy term.

    6. Total Loss addition to the existing text

    When adjusting or settling vehicle total losses, an insurer must provide the insured with one of the following options:

  • Replacement Vehicle — The insurer may elect to offer a replacement vehicle that is comparable to the original vehicle. A comparable automobile includes those of the same or similar make, milage, and condition. The replacement vehicle must be made available for the purpose of the claimant's inspection at a licensed dealer within a reasonable distance of the claimant's residence. The insurer's offer and insured's acceptance or rejection must be documented in the claim file; or
  • Cash Settlement — The insurer may elect to pay a cash settlement equal to the ACV of the motor vehicle, less any deductible provided in the policy. For the purposes of a cash settlement, the value of an automobile may be based on one of the following:
    • A computerized database that produces valid and fair market values for automobiles;
    • The actual cost to purchase a comparable vehicle; or
    • An alternative determination method, as long as the method is allowable under the policy and the claims file provides the particulars of the pre-loss condition of the automobile.

    In the event an insurer and insured or third-party claimant are unable to agree on the value of an insured auto, the insurer must pay the undisputed amount until the insured or third-party claimant:

  • Agrees to transfer ownership of the automobile to the insurer; or
  • Authorizes the insurer to move the automobile to a disclosed location for a salvage sale, after making it available for inspection for at least 14 calendar days.